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| payment, Shipping, Returns |
| 1.payment methods |
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1,Pay by credit card:
We support two kinds of Visa and MasterCard credit cards.
2,Western Union payment:
you need not have the account , you only need bring your ID card or passport, and go to the bank, fill in our our western union information, or you can call your local western union , they will tell you how to do.
check http://www.westernunion.com to know how it works
By Phone:
Customer Service in English -- 1-800-325-6000
Servicio de Cliente en Spanish -- 1-800-325-4045
Find an Agent location -- 1-800-325-6000
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| 2.Shipping/Delivery Policy' |
- We will be after payment is received 2 working days of delivery.
For what you order available in stock, you can choose any of the following methods:
- 1) Airmail
Shipping time: 10-20 workdays
- 2) EMS
International express - Shipping time: 7-10 workdays
- 3) UPS or DHL
UPS or DHL Shipping time: 3-7 workdays
- When your product is shipped, a notification will be sent to the E-mail address you provided.
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| 3.'Refund/Return Policy |
- Return Policy:
Our online shop promise that we can unconditional return refund within 7 days; if the goods already to be damaged or used, we can not agree refund.
Before you return, please email us,and tell us the reasons, our customer service (tom.mission@gmail.com) will tell you our return adress.
Returned goods, please ensure the integrity of packaging and tag,after receive your goods, we will give you a refund.
- Replacement policy:
If your goods need to exchange, please email us and tell us the reasons, our customer service (tom.mission@gmail.com) will tell you our return adress.
Returned goods, please ensure the integrity of packaging and tag,after receive your goods, will send you the new goods.
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